IT departments in the US might excel at showcasing emerging technologies such as RFID and mobile connectivity. But in the more important area of using technology to propel business innovation, IT execs in India lead the way, says Forrester Research Vice President Navi Radjou.
What does India know that the US doesn’t? Radjou offers two insights.
1. IT execs in India often come from a business, not a technical background. “Many of them come from a finance or operations background and have held P&L responsibilities as general managers or business unit leaders.”
2. Indian IT is focused on leveraging existing commercial applications, not building something new from the ground up. They hire fewer developers but more outsourcing professionals.
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