'Head-quartered' pressures on Captives

Faced with the reality of mounting 'head-quatered' pressures, Captive Centres / R&D Centres in India are continually searching for ways to decrease their operational cost and increase productivity and profits.

As a means to accomplish these strategic goals some of these captives are analyzing core functions versus peripherial elements of their business and increasingly outsourcing their non-core business processes in order to gain operational efficiencies.

During my sales calls with a few select captives, I get a feeling that some of them recognize the need and the majority of this lot is increasingly moving towards small and medium size outsourcing companies in India to gain superior control.